| Use these helpful tips to troubleshoot your system. |
My unit is blowing warm air (A/C):
- Check your air filter. Your air filter controls how
much air can circulate through the building. A dirty air
filter can cause the system to freeze or your air handler
to leak condensation. If your condensing unit (outside)
is frozen, you will see ice on the pipe leading from the
unit to the house. Simply turn the unit off and let it
thaw, change your air filter, then wait
approximately 30 minutes before turning the unit
back on.
My unit will not turn on (A/C or Heat):
Check the breaker. If your unit suddenly goes off,
check the circuit breaker, usually located in your
breaker box, but sometimes it is located at the unit
itself. Sometimes a sudden storm or power surge can
cause the breaker to trip.
Check your thermostat. Are the batteries dead in
your digital thermostat? Are the batteries installed
correctly? Do you have the unit in the "on" or "auto"
position? Are you reading it correctly? Make sure you
are looking at the "set" temperature and not the
"actual" temperature.
My Heat Pump blows warm in the summer and
cold air in the winter when it first turns on:
I smell burning dust when I first turn on my heat for the
year.
This is completely normal. Dust settles over the
summer months on heating components and burn off
quickly when heat is first turned on. Your smoke alarm
may even go off. We recommend turning the heat on
before you actually need it so you can burn off the dust
with your windows open for ventilation. If the burning
odor does not go away within 15 minutes or if you see
smoke, sparks, or flame, turn the unit off immediately
both the thermostat and the breaker and call
(480) 357-8705 for service.
I hear a loud humming noise, then my heat pump
blows cold for 20-40 minutes, then works fine.
This is also completely normal. Most people only notice this
for the first time when they have a lifestyle change, ie; a new
baby or job that has them awake during the coldest part of
the night.
This is what is actually happening: During the cold night,
delicate parts in your system can freeze. Your air
conditioner is equipped with a control board that will defrost
these parts. When the unit "goes into defrost", you will hear
a loud humming noise, then it will blow cool air for 20-40
minutes until the defrost cycle ends.
Your heat should come back on normally after the cycle
ends. If the unit continues to blow cold air and your home
doesn't maintain the temperature set on your thermostat, call
All About Air for a service call (or your a local technician if
you live outside the Phoenix Metro area) (480) 357-8705.
My system takes too long to cool the space.
position. Many people think that in order to save energy,
they should turn off their thermostat when they are not at
home. This is not recommended and can actually be more
expensive in electricity as well as in repairs to your system.
An air conditioning system is not designed to run for long
periods of time. This is what happens when the unit is
turned back on after it has been turned off and must now
cool a home 15 degrees or more. This can take hours to
accomplish. If you wish to save energy, invest in a
programmable thermostat. There are many models to
choose from. (See our Products section for our
recommendations). Program the thermostat to increase the
temperature of your home a few degrees (5-10) while you
are not at home and to resume the temperature of your
preference when you are home. You can visit SRP's
website for more information on temperature settings and
other energy saving tips.
Make sure your air filter and filter grill are clean. Air filters
should be changed as often as every two weeks during the
hottest months (for the best efficiency and economy of the
unit) to a maximum of once every month. Even if the filter
appears clean. Minuscule particles of dust accumulate
inside the filter, blocking air flow.
cold air in the winter when it first turns on:
- This is completely normal.
- Cooling: Your air conditioning system is simply
blowing the standing heat out of your vents. This
usually lasts a moment before cool air can be felt.
Heating: A heat pump has a delay of up to 10 minutes
before it will begin to heat your home after being shut
off for an extended period of time. It may have a
problem if the air is so cold it actually reduces the
temperature in your home before it begins to heat or if
it does not begin to heat within 10 or more minutes.
I smell burning dust when I first turn on my heat for the
year.
This is completely normal. Dust settles over the
summer months on heating components and burn off
quickly when heat is first turned on. Your smoke alarm
may even go off. We recommend turning the heat on
before you actually need it so you can burn off the dust
with your windows open for ventilation. If the burning
odor does not go away within 15 minutes or if you see
smoke, sparks, or flame, turn the unit off immediately
both the thermostat and the breaker and call
(480) 357-8705 for service.
I hear a loud humming noise, then my heat pump
blows cold for 20-40 minutes, then works fine.
This is also completely normal. Most people only notice this
for the first time when they have a lifestyle change, ie; a new
baby or job that has them awake during the coldest part of
the night.
This is what is actually happening: During the cold night,
delicate parts in your system can freeze. Your air
conditioner is equipped with a control board that will defrost
these parts. When the unit "goes into defrost", you will hear
a loud humming noise, then it will blow cool air for 20-40
minutes until the defrost cycle ends.
Your heat should come back on normally after the cycle
ends. If the unit continues to blow cold air and your home
doesn't maintain the temperature set on your thermostat, call
All About Air for a service call (or your a local technician if
you live outside the Phoenix Metro area) (480) 357-8705.
My system takes too long to cool the space.
position. Many people think that in order to save energy,
they should turn off their thermostat when they are not at
home. This is not recommended and can actually be more
expensive in electricity as well as in repairs to your system.
An air conditioning system is not designed to run for long
periods of time. This is what happens when the unit is
turned back on after it has been turned off and must now
cool a home 15 degrees or more. This can take hours to
accomplish. If you wish to save energy, invest in a
programmable thermostat. There are many models to
choose from. (See our Products section for our
recommendations). Program the thermostat to increase the
temperature of your home a few degrees (5-10) while you
are not at home and to resume the temperature of your
preference when you are home. You can visit SRP's
website for more information on temperature settings and
other energy saving tips.
Make sure your air filter and filter grill are clean. Air filters
should be changed as often as every two weeks during the
hottest months (for the best efficiency and economy of the
unit) to a maximum of once every month. Even if the filter
appears clean. Minuscule particles of dust accumulate
inside the filter, blocking air flow.
| If these tips don't work for you, give us a call. We have a low service call fee, only $65.00, which becomes refundable if additional parts and services are necessary and you use our company for these repairs. Also, remember to have your Heating and Air Conditioning unit serviced twice per year. We reccommend servicing your unit(s) in the spring and in the fall. Our comprehensive checkup is only $65.00 for the first unit, $45 for each additional unit located on the same property*. |
| (480) 357-8705 |
Member : Better Business Bureau
| Have a question? E-mail us: allaboutair@cox.net |
* Prices are subject to change without notice.
Disclaimer: © 2005-2006 by Heidi Jakubowski. All name brands and product names including trademarks
or registered trademarks listed in this website are property of their respective owners. For problems with
this web site, please contact us. ALL ABOUT AIR is a Registered Trademark solely owned by George A.
Jakubowski II, and cannot be used without express written permission or license.
or registered trademarks listed in this website are property of their respective owners. For problems with
this web site, please contact us. ALL ABOUT AIR is a Registered Trademark solely owned by George A.
Jakubowski II, and cannot be used without express written permission or license.
All information provided in this website is provided for informational purposes only and does not constitute
a legal contract between All About Air and any person or entity unless otherwise specified. Information on
this web site is subject to change without prior notice. Although every reasonable effort is made to present
current and accurate information, All About Air makes no guarantees of any kind. In no event shall All
About Air be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be
caused by or in connection with the use of or reliance on any such information, advice, or tip contained
on this web site.
a legal contract between All About Air and any person or entity unless otherwise specified. Information on
this web site is subject to change without prior notice. Although every reasonable effort is made to present
current and accurate information, All About Air makes no guarantees of any kind. In no event shall All
About Air be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be
caused by or in connection with the use of or reliance on any such information, advice, or tip contained
on this web site.
Troubleshooting Tips
What should you do if your A/C breaks down?
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